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FAQ

​Time of Delivery

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All shipments are domestic to anywhere in the continental United States.  Orders will be placed within three days of receipt and shipped within seven. Shipment time may vary depending on the destination.

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Payment and Shipping

 

Wild Watches takes all major credit cards, Apple Pay and Paypal..

All shipments must be sent to a physical address. P.O. Boxes  cannot be used

 

​Secure Ordering & Payment Options

 

All orders and payments are secure and encrypted.

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Returns & Refunds

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@wild-watches.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@wild-watch.com

 

Damages and issues


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items. 

 

Exchanges


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too

Contact support@wild-watches.com with any questions or problems.

Wild Watches/ American Designworx, Inc.

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